In the market for an LCD TV? Get a Warranty!

If you read my previous posts, you know my story of my faulty LCD TV. The reason for this post is to share what I learned...always get the extended warranty on your television!

Open Letter to Sony regarding LCD TV Problems

*** UPDATE: With the help of the New York State Consumer Protection Board, I have come to an acceptable agreement with Sony. Read about it here. *****

TO: Sony Executive Review Committee
FROM: Brian O'Keefe
SUBJECT: Support Case E43668190
DATE: 1/8/2010

Thank you for your time in reviewing this letter. While I would like to have resolved this matter another way, it appears that this is the only way to communicate my concerns to Sony.

Small businesses are a techie's friend

Early in my career, I had an important decision to make between two companies. One was a large Fortune 500 company that offered me a position running test scripts for good money. Not writing test scripts mind you, just running them and checking off a box for success. The second was a small business that was looking for a software engineer for not as good money. The best decision I ever made was taking the lower paying position for less money.

Adventures with JBoss

I've spent a couple days this week venturing further into the Java world after a long absence. My goal this week was to install and learn how to use JBoss. It was a bear at times, but I feel like I am on my way to understanding it. There were two big issues that caused me fits, and I wanted to share, as the answer did not seem readily available on Google.

The first big issue was that I could start JBoss perfectly fine, but whenever I tried to stop and restart it, it would not work. Peering through the log files, I came across the following

Bayesian Belief Networks and other modeling to enhance collaboration between programmers and other disciplines

In my experience, programs involving software often have the intention of automating or otherwise encapturing expertise for reproduction in a reliable and repeatable manner. In such cases, a common issue is effectively extracting the knowledge from the domain experts and confirming the "data" and "processes" gleamed from the domain expert.

Remembering the good events and leaving out the bad details

One of the stories that gets the most "awww's" is the story of how I proposed to my wife. We had planned a trip to Disney World and I had talked it up that I wanted to get her an engagement ring, but the trip was expensive and there was no need to hurry to get married (the date was 2 years away anyways). Of course, I actually did get the ring (thank you 1 year no interest deals!). I had also found a website that specialized in setting up special events in Disney World.

About me

My initial blog entry is a little summary of who I am and where I am coming from. As you probably have figured out by now, my name is Brian O'Keefe and I am a Computer Scientist by training. I currently work for Infoscitex Corporation with the official title of Group Leader, Software Systems & IT. In reality, I do a little of everything depending on the day from account manager to project manager to software architect to lead programmer. However, I'll quickly highlight three unique qualities I think I bring to the table....

Syndicate content